Privacy Policy
Last updated: January 15, 2024
1. Introduction
AI Bot Services ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our AI bot services.
2. Information We Collect
2.1 Information You Provide
We collect information that you provide directly to us, including:
- Name and contact information (email address, company name)
- Business information and project requirements
- Communication preferences
- Payment information (processed through secure third-party payment processors)
2.2 Automatically Collected Information
When you use our services, we automatically collect certain information, including:
- Usage data and analytics
- Device information and IP address
- Cookies and similar tracking technologies
- Log files and access times
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our AI bot services
- Process transactions and send related information
- Respond to your inquiries and provide customer support
- Send technical notices, updates, and support messages
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues
- Comply with legal obligations
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you have given us explicit permission
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access and receive a copy of your personal data
- Rectify inaccurate or incomplete data
- Request deletion of your personal data
- Object to processing of your personal data
- Request restriction of processing
- Data portability
- Withdraw consent at any time
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.
11. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us through our contact form or at the email address provided on our website.